FAQ: Ottawa Sport & Social Club

Do I need a full team to register to play?

You don't need a full team to register, there are three ways that you can play with us! Registration flexibility is one of the ways the Sport & Social Club makes it easy to stay active, have fun, and meet new people.

If you register as a group of friends, our system will link you together as friends and we will make sure your group all plays together. After that, we will fill out your roster with other players!

Already have the full squad together? You can register a full team! If you've already recruited a full teams-worth of players, then you are in luck! Only a single registration must be completed, simply add a full team to your cart using our online registration system.

Can I register as an individual or do I need an entire team?

You can register as an individual, with a friend (or a few) or as an entire team. The registration flexibility is one of the differentiating factors that makes the Sport & Social Club a great way to stay active, have fun, and meet new people.

What are “Individual Players" you ask?

Individuals are the "I" in Team! Well, only in the case of the many amazing Individuals Teams who play with the Sport & Social Club (SSC). When you register as an individual, we will create a team with you and other members who are also looking for teammates!

We make your team roster available to you prior to your league start date. You will be able to see your teammate’s names and contact information to get the ball rolling for the upcoming season. It's important to note that rosters are not 100% finalized until the league begins. It is possible rosters will change throughout the week as we build leagues and teams. Additionally, individual teams which have not fulfilled the Suggested Maximum Roster Size may have individual(s) added to their team at any point over the course of the season. On the other hand, if your team roster is filled yet you still need extra players due to injuries or changes in players personal schedules then let us know so we can try and help fill your team.

Please be aware payment does not guarantee a spot on a team. The gender ratio must be met before teams can be made. The league typically rosters individual teams by order of payment and date of registration. As soon as your roster is available to you, we ask you use the contact tools on our website to reach out and chat amongst yourselves to decide on a team captain, come up with a fun team name, discuss the equipment needed for your sport, your team's shirt/jersey colour, and attendance for each week. Team Captains are responsible for communicating between the league and the team. This includes reporting and confirming scores, communicating with other captains in the league and keeping spirits high! Every player is responsible to know and play by the rules.

How much does it cost and what nights do you play on?

This information varies by season and event. The most current information can be found right here on our website by clicking on Leagues.

Do I have to be good at sports to play?

No prior experience is required to play with the Sport & Social Club. We have players of all abilities and encourage people to sign up for sports they have never played before!

Are the leagues competitive or just for fun?

Some leagues offer a competitive level, which will be comprised of competitive, more experienced players, but many of our leagues are just for fun as we are “Recess for Adults”.

If I am competitive, will I feel out of place playing in these “fun” leagues?

You will probably be surprised at how much fun you will have, even if you feel your ability is above the competition. If we offer a “competitive” level of play for your sport, we encourage you to play at that level if you are a competitive player.

Where are the games played? Do you have your own facility?

We rent different facility space throughout the city, mostly at local schools and community centres, to conduct our sport leagues and tournaments.

How old do I have to be to play in the leagues?

You must be 19 years of age to play in our leagues.

Find Your League Schedule

All league schedules and rosters will be posted online 48 hours prior to your first game, and you will receive an email once it is available.

Schedules can be found on our website when logged into your Player Profile.

Report your Game Score

Team Captains are responsible for reporting the score of your game within 48 hours.

To report the score:

Login to your Player Page (click on your username)
Tap the "Schedule" tab
Tap "Record Score" to submit your scores

Other Tips:

If you notice the score is already there, it's because the opposing team captain has already reported the score. If the score is reported incorrectly, please write us an email and let us know! We can move forward with a Score Dispute if necessary.

Did you or the other team forfeit the game? Please head to 'Record Score' and submit a forfeit win (or loss)

Need to default a game?

We've all been there...it's game night and your team can't make it. What should you do?

Have your team captain reference the captain's contact list and make contact with your opponent and let them know you will be unable to make the game. The team that cannot attend the game will default the win to their opponent.

If you have been notified that your opponent will not be at your game or if you arrive to find they are not there the facility space is still there for you! Teams that have been forfeited to will receive a W for the night and the opportunity to use the gym/field time to practice or scrimmage. We will always do our best to make sure you still have a fun night of sport!

Submit a Game Report

Have feedback on the team you played, where you played, or something else? Use our Game Report to provide feedback on your experience anytime!

RSVP to your Game

Don’t keep your team guessing if you are going to show up at your game, RSVP-ing has never been easier:

On your player page you will see your active leagues . Select your "team page"

Scroll down to the scheduled game, on the right side, find the RSVP area and give it a thumbs up if you will be at the game. Not sure yet, mark it with a ? to let your team know you're still on the fence!

RSVP to upcoming games at anytime - give your team lots of notice for games you won't make!

There are Double Headers in my Schedule. Why doesn't my game count for standings?

Does your league have an odd number of teams in it this season (you know - 3,5,7,9, etc.)? If so, your league has a doubleheader game built into the schedule each week, where one team in your league is scheduled to play two games, back-to-back. Be sure to pay special attention to your schedule on the week that your team has a doubleheader. Because not every team will get the same number of doubleheader games, the outcome of the game for the team playing its second game may or may not be included in the league standings.

How to use the Team Forum

Connect with your team members using the new team forum feature. A simple & quick way to get your message across. This is a super effective way for your team to connect!

Find the team forum on your player page listed under your league.
Existing forum posts will be visible there
Share a post to the forum to introduce yourself or discuss team items throughout the season
The team forum is only available to registered team members.
Please post respectfully!

Invite Players to your Roster

As a captain, you can build your team roster by logging into your Player Page and clicking on the "Teams" section to see the teams you have registered. From there, click the blue button "Invite Friends to Play"

Once you click the button, you'll have the option to send an invite to your friends via email or share a sign-up link to ensure they get rostered onto your team.

And just like that, you've built your roster!

Find a Replacement / Substitute Player

Need to find a player to join your team full time, or just a substitute for an upcoming game? Or, is it mid-season, and you are looking for a Sport & Social Club team to join yourself? Head over to our Free Agents Facebook Group created to help you do just that! We’ve created this group to give players even more opportunities to play! This Facebook group will help teams looking for players, and players looking to find a team.

Nominate a Captain and Choose a Team Name (for individual teams)

Captains play an important and essential role on your team. If you are wondering who your captain is or if your indy team still needs to choose one, follow the below steps:

If you registered as a full team, the person who registered your team is the default captain.
If you registered as an individual, your team will need to decide on a captain.
Use your team forum to decide who will represent your team as a captain. Email us with your captain's name!
If a captain is not assigned, we will assign a captain.
Need to change a captain? email our office with the new captain's name.
Ready to change your team name? email our office with your new team name!

Share your Jersey Colour

One of our favourite new features is the ability to choose a team colour and upload a team logo! Let your opponents know which colour your team wears to avoid confusion on the court.

If you missed this step during registration, team captains can now share your team's jersey colour and optional logo.

On your player page, find your list of registrations, then click "edit team"
Update your team colour and upload a logo or mascot if you want!
Inside this area of your team site, you can also change other team details like team motto or history!

I am a member of the LGBTQI2S+ community. Do you have guidelines on Inclusion?

We are committed to providing a supportive and respectful environment for all players and staff regardless of any differences based on sex, sexual orientation, gender identity and expression. For more information, click here.

All About Game Coordinators

What is a Game Coordinator “GC”? Game Coordinators play an important role in many Sport & Social Club leagues. They are contract members of our staff team whom you may see during your evening games in brightly coloured "STAFF" shirts or wearing a blue lanyard.

The role of the Game Coordinator is to:

Be a neutral supporter of both teams in every game
Set up equipment at facilities (if required)
Help keep games on schedule
Encourage pre-game captains’ meetings
Be a resource for teams & players that have questions about rules or upcoming events
Score keep for games (if possible)
Manage equipment tracking & report equipment shortages for each facility
Report any incidents to Sport & Social Club Customer Service
Promote upcoming leagues, events and tournament to members
Have fun & socialize with members!
Game Coordinators ARE NOT REFEREES.
They are present to help diffuse conflict and to be a mediator in our self-officiated game settings.
Game Coordinators do have the authority to attempt to deescalate situations and conflict that may occur during a game. This could include; brief stoppages of play, issuing warnings to specific players, issuing warnings to specific teams, removal of players from the game and the facility or ending the game if required.
Game Coordinators will do their best to keep the spirit of the game high by giving teams the opportunity to adjust their playing level before ending a game.

Please respect the job Game Coordinators are there to do and provide your Game Coordinator Feedback and let us know how they are doing! Team Captains can submit feedback on behalf of their team when reporting game scores. We make it easy with the online GC Feedback form.

Lost & Found

Did you forget something at your game? Did you find someone else’s things? The Sport & Social Club does not have a lost & found box, but there are a few ways to reunite players with their items!

To avoid found items travelling around in the trunks of Game Coordinators, teammates or opponents’ vehicles, we encourage members to leave items with the facility in their lost & found. Some facilities even have a dedicated box for things left behind by SSC players. Your best bet is to check in with the facility directly! If that does not reunite you, or you were playing at an outdoor location, the next step is to contact the captain of the opposing team. Each Team Captain has access to the Captain Contact List for your specific league when they log into their player profile. Ask your Captain to reach out to your opponent and the teams playing in the later time slot to see if the item was picked up for safe keeping. If you need the contact information for a different league, as many different leagues will use the same facility, our Customer Service team will be happy to put you in contact with each other. Contact us with your name, game time, location and a description of the item. They will also keep this description on file to match it if another member lets us know they have found something.

Social media is another great tool! Many members like us on Facebook or follow us on Twitter. Feel free to post on our wall or tweet as us so that other members can keep an eye out for lost items.

Common Questions

Which account would you like to use?